Privacy Policy

Last updated: 13 April 2026

Who we are

Lucky Hub is a trading name operated by a sole trader based in the United Kingdom. Our contact email is samantha@jwebl.com.

What data we collect

We collect the following personal data when you use our service:

  • Name — to personalise your dashboard experience
  • Date of birth — to calculate your zodiac sign and generate readings
  • Email address — for account registration, password reset and subscription management
  • Payment data — processed by Stripe (we do not store card details on our servers)
  • Browser data — cookies and local storage for site functionality and analytics

How we use your data

We use your personal data to:

  • Provide and personalise your daily horoscope and lucky number dashboard
  • Manage your account and subscription
  • Process payments through Stripe
  • Improve our service and fix technical issues

We do not sell, rent or share your personal data with third parties for marketing purposes.

Stripe payments

Subscription payments are processed by Stripe, Inc. Stripe collects and processes payment data in accordance with their own privacy policy. We only store your email address and Stripe customer ID — we never see or store your card details.

Cookies and local storage

We use cookies and browser local storage for:

  • Essential: session cookie (PHPSESSID) to keep you logged in
  • Functional: local storage for your profile (name, DOB, zodiac sign) and dashboard preferences
  • Analytics: we may use anonymised analytics to understand how the site is used

See our Cookie Policy for full details.

Data retention

We keep your account data for as long as your subscription is active. If you cancel your subscription, we retain your data for up to 12 months in case you wish to re-subscribe. You can request deletion at any time by emailing samantha@jwebl.com.

Your rights (UK GDPR & international)

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, email samantha@jwebl.com.

California residents (CCPA)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

  • Know what personal data we collect and how it is used
  • Request deletion of your personal data
  • Opt out of the sale of your personal data (we do not sell personal data)
  • Not be discriminated against for exercising your rights

To submit a CCPA request, email samantha@jwebl.com.

Data security

We take reasonable measures to protect your data, including encrypted password storage, HTTPS across the site, and restricted file access. However, no internet transmission is fully secure and we cannot guarantee absolute security.

Third-party links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

Contact

For any privacy questions or requests, contact us at samantha@jwebl.com.

← Back to Lucky Hub